Manage. Control. Scale.
One centralised system to manage your agents, branches and GDS connections — a complete back-end solution for growing travel agencies.
20+
Years Experience
500+
Travel Agencies
99.9%
Uptime
Everything you need to run your travel agency
Multi-GDS Integration
Connect Amadeus, Sabre, Galileo, Worldspan and Farelogix from one back office, so every branch books through the same central system.
Agent & Branch Management
Manage agents, branches and their permissions from a single centralised system — add, restrict or remove access as your agency grows.
Strong Security & Access Control
Role-based user access and password controls restrict what each agent, branch and employee can see or change.
Remote Backup & Storage
Automatic backups to a remote server protect against data loss, with on-site or local storage backup options available too.
Agency-Wide Reporting
Get a 360° view of sales, agent activity and branch performance, with reports available in a couple of clicks.
More than just agent management
Centralised Agency Management
Smart Back Office lets you manage and control your agency, branches, and agents from one centralised system. Add or restrict agent access, monitor branch performance, and track employee and agent activity — all from a single dashboard, without juggling separate spreadsheets or logins.
Connected to Your GDS
Smart Back Office captures booking information directly from your GDS — including Amadeus, Galileo and Sabre — so agents across every branch work from live, consistent data. Track agent activity, analyse sales by branch, airline or employee, and keep the whole agency working from one source of truth.
User-Friendly & Scalable
Smart Back Office has been specifically designed for use in the travel trade environment. The training and technical support provided by our fully qualified staff makes it effortless to roll out across new branches as you grow. Whether you're a small, independent agency or part of a large chain, the system scales with your business.
Smart i Technologies
Smart i Technologies is your trusted partner for bespoke software development and web design services. Our dedicated team excels in crafting powerful, tailor-made applications that cater to your business needs.
With a focus on sustainability, we implement the finest techniques, ensuring each project is meticulously executed with attention to detail and a commitment to excellence.
What distinguishes us is our blend of technical prowess and a genuine drive for innovation. We pride ourselves on developing user-friendly software applications tailored to your unique requirements. Plus, with our FREE unlimited after-sales support, we ensure your continued success.
Make the smart choice for your business—choose Smart i Technologies for customized software solutions that propel your growth forward.
